Head of Sales
CDI Full-time m/f/x
Location : Capellen
Hybrid working
Would you like to play an integral role in thrilling and innovative projects? Flourish in a career that provides many avenues for professional growth?
Victor Buck Services defines itself as a sustainable partner for compagnies by offering them various services and solutions to create, produce and distribute their physical and digital documents. We manage our activities from our offices in Luxembourg (Capellen & Bettembourg) and our subsidiary in Singapore.
We offer flexible hours and hybrid work, ongoing training, a friendly and +150-strong workforce of 21 different nationalities: a result of our commitment to diversity and equality.
Victor Buck Services is a proud subsidiary of the POST group.
We are looking for a Head of Sales.
As a key role in our Prospection and Growth Department, you are responsible to strengthen sales management, team performance, and support the company’s long-term growth.
You want a key role in the business development and innovation of a recognized human-sized international organization with ambitious plans?
You want to join and manage a nice and committed sales team?
You want to shape the market strategy and drive revenue transformation across Luxembourg and Europe?
If you answered yes to these questions, feel free to apply to join us!
Your mission
You will be in charge of:
- Team Management: Leading and managing the sales team.
- Ensure clarity of roles, shared priorities, and strong inter-team collaboration;
- Drive engagement, performance, and skills development within the Sales Department;
- Promote autonomy, accountability, and a service-oriented mindset at all levels of the organization;
- Be accountable for core managerial processes, including recruitment, onboarding, performance evaluations, career development, and disciplinary actions when required;
- Ensure that team structures, competencies, and capacity planning align with commercial, operational and strategic needs.
- Be a driving force in proposing new commercial offerings, services, and marketing approaches, in collaboration with the CEO;
- Structuring sales monitoring, performance indicators, and reporting;
- Defining and implementing the sales strategy:
- Identify and develop new business opportunities;
- Builds and maintains strong relationships with clients and business partners (both internal and external);
- Developing the commercial offering in line with market, strategic priorities and client’s feedback;
- Be present in the field alongside sales teams, particularly for key accounts, high-potential customers, or sensitive situations;
- Ensure a synergy with the Client Services Department;
- Contribute to cross-functional internal projects.
Your profile
To be successful in this role, you need:
Professional experience & technical skills:
- Bachelor / Master’s degree in Management, Business, or equivalent;
- At least 10 years of experience in Sales, ideally in B2B / Financial sector / Communication / Digital services. An experience within the printing / Document Management is a strong asset;
- A relevant experience in People Management;
- A good understanding of digital environment;
- A strong experience in creating, managing, and facilitating sales reporting (KPIs, dashboards, performance monitoring), including CRMs and MS Office tools.
Languages:
- Fluent in French and English (spoken and written); German is a strong asset.
Soft skills:
- Management and leadership skills;
- Ability to support and develop a team with a results-oriented mindset;
- Sense of responsibility, initiative and decision-making skills;
- Commitment, reliability and long-term vision;
- Analytical, strategic, and customer-oriented, with the ability to work cross-functionally in an international environment;
- Excellent communication and negotiation skills;
- Demonstrated ability to work with and preserve confidential information.
Top reasons to work with us:
- Victor Buck Services is a proud subsidiary of the POST group. Our mutual success comes from our shared expertise, solidity and synergies.
- To join a flexible, dynamic, human-sized organization with ambitious plans;
- To work on great projects with great people;
- To be important to our clients and to us.
In our team your talents will be valued, your ideas heard, and your professional growth encouraged in a stimulating and collaborative environment.
Please be aware that in accordance with the law of July 23, 2016 we will ask the selected candidate to provide us with a criminal record before signing the contract.
What’s in it for me? Well, you just can’t get bored: 2+ years’ into the job, routine has not caught up with me yet… However well you prepare for tomorrow, it will never quite be the same as yesterday; challenges and opportunities are around every corner!
Alexandre Marsaud
Incident Manager - Business Continuity Coordinator
I have been working for nearly 5 years within VBS and I’m always delighted to work and share with my colleagues in a friendly environment. VBS is a great place to work which has demonstrated adaptation and flexibility at various levels. It’s a pleasure to answer the requests of our employees and to do our best for them!
Stéphanie Goffin
Human Resources Officer
Joining VBS, well-known in the digitization business, was a great opportunity for me, back in 2010. It greatly contributed to expand my competence. I have now more than 25 years of experience and still the same determination to collaborate with teams and clients to get results.
Alex Dias
Manager - Information Capturing Services
VBS is a medium-sized company, which makes it very easy to work in close collaboration with the different departments. I also like the fact that the company is constantly evolving to adjust to customer needs. Customer satisfaction is essential to me, and I’m happy VBS shares this value.
Romaric Rachenne
Internal Auditor
Working at VBS can be a daily adventure with many challenges, but your colleagues are always here to guide you through that journey. At the end of the day you feel you are part of a great team, and that’s what makes it so exciting!
Emeline Katgely
Project Manager
There are so many reasons why I am pleased to have chosen VBS as my employer. VBS offers a pleasant and open work environment. I appreciate the diversity of my tasks, the constructive exchanges with my colleagues and the confidence granted to me every day.
Najoua Louiza
Operator - Information Capturing Services