Helpdesk Agent

You are able to communicate at all levels and your organisation skills are just exceptional !  This job is for you !
Helpdesk Agent (M/F)
Fluent  English  & French
Victor Buck Services is an innovative and energetic PSF company.  To provide dedicated, accurate and efficient service to internal customers, we are looking for an IT trained individual with great client services skills and curious about our business.

Your mission

In this varied role, you will :

  • oversee the day to day running of the Victor Buck Services IT systems environment in a PSF context

  • Install workstations and laptops

  • Install softwares

  • Trouble shoots software problems

  • Assist end-users

  • Manage incidents with internal ticketing software

  • Maintain documentation

  • Maintain inventory database;

  • Answer the Service Desk phone

Your profile

To be successful in this role, you need :

  • 1 to 2 year experience in an operations environment

  • The ability to work in a fast-paced team environment

  • Customer services oriented

  • Developed team spirit

  • Fluent written and spoken English and French

  • Knows and follow the rules and procedures

Top reasons to work with us

  • The opportunity to join a leading efficient company

  • To be part of a great team !  

  • To be happy to go to work

Please be aware that in accordance with the law of July 23, 2016  we will ask the successful candidate to provide us with a criminal record before the contract’s signature

Apply now