These General Terms and Conditions (“GTC”) are applicable to all services (“Services”) provided by Victor Buck Services (“Supplier”) to its customers (“Customer”) via notably acceptance of an offer, order confirmation by Customer or acceptance of a service request by Supplier (“Order”’). The contract between Supplier and Customer is formed by these GTC and, as the case may be, the provisions of the relevant Order (“Contract”) unless the Supplier and the Customer have agreed otherwise in a separate agreement (“Agreement”). In case of conflict, the Contract or the Agreement prevails on the GTC. Contradictory terms and Customer’s conditions are in no event binding upon Supplier.
All Quotations or High Level Estimation (“HLE”) or any other Services Offer (“Offer(s)”) have a validity period of forty five (45) days. Any estimate and production schedule as set out in the Offer will be confirmed only upon receipt of the approval by Customer to proceed. Once approved, if any changes are made in the requirements at any time while the work is in progress, any applicable supplementary charges shall be adjusted in respect of the additional work or amendments. If a service is commissioned and subsequently cancelled or reduced in scope by the Customer, charges will be payable for all completed work up to the cancellation date.