KNOW MORE ABOUT US! DISCOVER WHO WE ARE

Centered around its value chain, Victor Buck Services is a service provider specialised in Business Process Outsourcing and active in three segments:

We offer a unique one-stop shop enabling our partners to implement a global approach with a local reach. We actually propose a comprehensive value chain for data gathering and extraction to information delivery encompassing translation, amalgamation, document composition and file delivery up to legal archiving.

Through our innovative solution we offer safety, controls dissemination and accessibility of information.

We serve the financial industry, large utility companies and finally the public sector. We endeavor to create long-term value for our clients through constantly gaining a better understanding of their market environment and forces. We defend strong values, serve our clients with dedication and drive innovation to meet customer needs.

With a clear vision in mind, together with its partners, Victor Buck Services has built a wide network throughout Europe, Asia and Australia.
 

HISTORY

Victor Buck Services was established in early 2000 to develop a solution for the management and distribution of financial documents by providing the Asset Servicing ad Asset Management industry with solutions to compile and distribute such documents. Victor Buck Services helps financial institutions in Luxembourg, Dublin, Singapore and other locations around the world.

Victor Buck Services has evolved considerably, growing and currently employs more than 200 people.

VALUES

  • Agility: we respond proactively to market changes and rapid changes in customer needs and are able to deliver the right priorities in the event of rapid changes in direction, from a technological point of view, situations on the road to success.
  • Integrity: to be successful, we commit ourselves at all levels to be honest, to take responsibility for our actions, to show respect and trust in all aspects of our business.
  • Excellence: we continually improve our processes and standards to deliver the best quality in everything we do. We recognize outstanding performance. "Pretty good" is not part of our vocabulary.

NETWORK

Victor Buck Services has, over the last ten years, expanded its global production footprint through growing its own customer/production sites and by enrolling/qualifying a range of partners. We are able to serve investors and clients based in Europe, Singapore, Hong Kong, Taiwan, and Australia. This means that physical mail production will be localized in these countries or continents based on client requirements.

For example, Victor Buck Services currently provides the client reporting needs of a large mutual fund player with a combination of localized production in Europe, Hong Kong, Singapore and Australia. This business model helps reduce cycle time and dispatch costs.

Our approach, which combines innovative technology, first class customer service across different time zones and a global operation, makes our service offering totally unique.